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FAQ – Frequently Asked Questions

Need Answers? Check out our Frequently Asked Questions below. Please Contact Us for help.

♦ How long will it take to rent my DVC points?
♦ What do I need to do to begin offering my points for rental?
♦ Does submitting a Point Rental Application allow the DVC Rental Store to access my DVC account?
♦ How will I claim an open reservation to reserve using my DVC points?
♦ Do I make the reservation for the guest or is this handled by the DVC Rental Store?
♦ What do I need to provide the DVC Rental Store once I have reserved the stay?
♦ How much will I be paid for my rental?
♦ How do I receive payment for my rental?
♦ Will PayPal charge a fee for me to accept payment for my rental?
♦ When do I get paid for my rental?
♦ What if the guest does not make their final payment or never check in at their resort? Will I still receive my final payment?
♦ I have reserved for the guest. Am I done?
♦ How do I add the Disney Dining Plan for my guest?
♦ How do I add my guest’s flight information for Disney’s Magical Express?
♦ Is Disney okay with me renting my points?
♦ Will I be issued an IRS 1099 Form for my rentals?
♦ When booking online, a small box asks “Is this person a Non-Member?” Should I check this box?
♦ I am out of points to rent and no longer want to receive offers. What do I do?

How long will it take to rent my DVC points?

Many factors will affect the amount of time it may take to find a renter. Some of these include Use Year of your points, the amount of points available, whether or not you choose to allow rental of borrowed points and Home Resort. In most cases, we can rent your points very quickly.

Please be aware that we do not list your points for guest to see in any manner.  You MUST respond to Open Reservation offers (via our Open Listings webpage or Email Offers) in order to rent your points. Because of this, your participation will play the biggest part in how quickly your points will rent.

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What do I need to do to begin offering my points for rental?

We cannot begin to market your DVC points until you have completed and forwarded to us a Point Rental Application. Simply click “Point Rental Application” in the toolbar above. Once received, we’ll draw up and send your Intermediary Agreement to you.

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Does submitting a Point Rental Application allow the DVC Rental Store to access my DVC account?

No. The information provided is used only to set up your member file. There is no information requested that allows us to access your DVC account.

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How will I claim an open reservation to reserve using my DVC points?

First, be sure to sign up for Guest Requests email alerts. You’ll receive an alert in your inbox each time we post a new request that may match your points.

We also post or “park” all open reservations to our Open Listings web page upon receipt of the Guest’s security deposit. The listings shown on this page are stays that you may reserve using your points. Simply send an email to the address listed on the page if you see an open reservation that appeals to you, and you would like to reserve it for our Guest. Most of our reservations are claimed from this page so be sure to bookmark the page and check it often.

After a reservation has sat on the Open Listings webpage for a time, we will contact all qualifying members at once, via an Offer Email, to see if they are available to reserve the stay. The first member to respond to the email offer will be sent the reservation details in order to reserve the stay. Availability at DVC resorts is extremely time sensitive so making the reservation quickly is of utmost importance.

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Do I make the reservation for the guest or is this handled by the DVC Rental Store?

Disney will only allow the DVC Member to access their DVC account. Because of this, you will be required to book the stay. We will send you the guest’s information and instructions to reserve online (easiest) or via phone with DVC Member Services. Please be aware that DVC availability changes very quickly. Because of this, it is of utmost importance that you reserve quickly in order to preserve availability.

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What do I need to provide the DVC Rental Store once I have reserved the stay?

You will need to forward the reservation number immediately upon reserving. Later, you will receive a confirmation email from Disney. Please forward the email to us upon receipt.

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How much will I be paid for my rental?

We currently payout $13.50 per rented point ($15.00 per point for Home Resort status at select resorts in the 7-11 month booking window) making the DVC Rental Store the highest paying rental service.

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How do I receive payment for my rental?

We are happy to remit payments to US members via PayPal, company check or ACH (bank transfer).

Canadian International members may be paid via company check (US Mail) or PayPal. All other International members may be paid via PayPal only.

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Will PayPal charge a fee for me to accept payment for my rental?

We absorb all payment fees for PayPal payments made to US-based members. You will receive the full agreed upon amount when renting your points.

PayPal deducts a 2% receiving fee from payments made to our International members. If you are an International Renting Member, the payment which you will receive will reflect this 2% receiving fee. This fee is capped at $20.00 per transaction.

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When do I get paid for my rental?

You will receive 75% of the funds due to you (other rental agencies payout 50%) once we have received the guest’s deposit. The remaining 25% will be paid out on the day of the guest’s check-in (Your payment will be made on the next business day after the guest’s check-in date for Saturday and Sunday arrivals).

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What if the guest does not make their final payment or never checks in at their resort? Will I still receive my final payment?

The guest’s final payment is due 45 days prior to their check-in date. Should the guest cancel or fail to make their final payment, we would attempt to find a guest to take over the reservation and would ask you to change the guest information on the reservation. We would then send you a courtesy payment of $50.00 to thank you for making the change. Your final payment, which is due on the day of the guest’s check-in is guaranteed.

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I have reserved for the guest. Am I done?

Maybe. Maybe not. Some guests opt to add a Disney Dining plan or to utilize Disney’s Magical Express transfer service from Orlando International Airport. Disney requires that the member add these for the guest.

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How do I add the Disney Dining Plan for my guest?

We will provide you with Disney gift card numbers to add the dining plan for the guest. You would simply call DVC Member Services (800-800-9800) to have the Disney Dining plan added.

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How do I add my guest’s flight information for Disney’s Magical Express?

We will provide you with the guest’s flight information along with instructions to add the flight information online (easiest) or via phone.

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Is Disney okay with me renting my points?

Disney does not prohibit the rental of your points with the exception of what they consider “commercial renting”. Disney defines commercial renting as making 20 rentals in a 12 month period. Most members will not come near this many reservations when renting their DVC points.

Below is Disney’s official answer to whether renting DVC Points is allowed. It is taken from the FAQ page on DVCMember.com:

“Question: As a Disney Vacation Club Member, can I rent my Vacation Points?

Answer: Members may rent their Vacation Points. However, the use of your Vacation Points for commercial purposes is expressly prohibited. Commercial purpose includes a pattern of rental activity or other occupancy by a Member that the Board of Condominium Association, in its reasonable discretion, could conclude constitutes a commercial enterprise or practice.”

Additionally, Section 5.1 of the Disney Vacation Club POS (Public Offering Statement) indicates that rentals of DVC are allowed:

“Club Member Rentals. A Club Member may make a reservation to use a Vacation Home for the Club Member’s own use, make their use available to family or friends or guests, or rent them solely through the Club Member’s own efforts. Neither DVD’s, DVCMC’s, or the Association’s approval of a rental by a Club Member is required after a reservation has been made in the renter’s own name, and Club Members are permitted to rent their occupancy rights on terms and conditions that they may establish.”

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Will I be issued an IRS 1099 Form for my rentals?

If you file a US tax return you are obligated to report any rental income on IRS Form E for individuals or Form 8825 for partnerships or corporations whether you are issued a 1099 or not. This is true whether you rent your points through the DVC Rental Store, another DVC rental service or through a private rental.

You should be aware that income realized from the rental of your DVC points may be able to be reduced by expenses you paid relating to your DVC membership. For example, if you paid dues relating to the points you are renting, they will be deductible. Also, the original cost of the membership divided by the life of the membership should also be able to be deducted. These two items should reduce your taxable income significantly leaving just a small portion that is actually taxed. (This is not to be construed as tax advice, it is only an example. Please see IRS forms or an accountant/tax advisor for your individual situation and advice). To comply with the IRS, we are required to issue 1099 Forms at year end.

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When booking online, a small box asks “Is this person a Non-Member?” Should I check this box?

Yes. Please do check this box. This will indicate to DVC Member Services that your Guest’s contact will not match that which is attached to your membership. In essence, this indicates that they are your guests.

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I am out of points to rent and no longer want to receive offers. What do I do?

First, DO NOT block our emails or place them in your Spam folder. We may need to contact you regarding your open reservations and would not be able to do so. Blocking our emails or placing them in your Spam folder may also interfere with your PayPal payments. Simply contact us and we will place your member file into “inactive” status. This will stop you from receiving email offers but still allow us to communicate with you if need be.

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